CAREERS AT m0851

 

Customer Care Agent

Position: Part-time, 3 days a week 

Responsibilities

  • Ensure all client requests, questions or comments are followed-up by phone or e-mail;
  • Ensure customer service levels are met and exceeded beyond expectations at every opportunity;
  • Understand and enhance the customer’s experience through effective communication and service;
  • Keep up to date follow-up systems;
  • Complete any tasks related to customer care.

Skills and Requirements

  • Customer service and/or retail experience required;
  • Excellent english and french communication - verbal and written;
  • Computer proficiency with MS Office; Outlook, Excel, Word;
  • Excellent interpersonal skills;
  • Excellent priority management skills;
  • Autonomy, adaptability, positive attitude, team spirit, initiative, dynamism, and strong organizational skills. 

If this position inspires you, please send your resume to hr@m0851.com.

 


 

 

Brand Ambassador

Position: Full-time, Part-time 

Responsibilities

  • Maximize personal sales at all opportunities
  • Provide a friendly and welcoming environment
  • Demonstrate how new product can mix with existing stock and previous purchases
  • Communicate product and customer feedback to managers
  • Learn Product Knowledge
  • Follow through with customer experience by utilizing thank you cards, business cards, and maintaining client book
  • Clean, vacuum, fold, size, steam, replenish as assigned
  • Actively participate in all merchandising activities including, but not limited to: daily stock maintenance and order, stock receiving and processing, product transfers, folding and floor changes
  • Maintain a professional appearance consistent with established dress code and image guidelines

Skills

  • Excellent interpersonal skills supporting both a team environment and customer service
  • Excellent English communication- verbal and written
  • Excellent time management/project skills
  • Strong attention to detail
  • Ability to recognize and react to changing work demands
  • Goal oriented: ability to stay focused on creating winning results

If this position inspires you, please forward your resume to retail@m0851.com.

 

Canada

  • Canada
  • USA
  • --
  • Europe
  • Japan
  • Other

English

  • Français
  • English