CAREERS AT m0851
Manager, Carrefour Laval
Position: Full-time
JOB SUMMARY
- Managing the team in daily tasks and responsibilities while maximizing sales;
- Planning, organizing, and controlling all daily operational activities;
- Ensuring that exemplary customer service is offered and that it reflects the brand and its values.
RESPONSABILITIES
- Ensuring the achievement of sales and service objectives according to directives;
- Leading by example in motivating and coaching the team in offering exceptional customer service;
- Training new employees on customer service, performance, daily tasks, loss prevention, and all other company policies and procedures;
- Database entry for daily reports to help identify unit sales and inventory;
- Ensuring impeccable visual merchandising in compliance with company directives;
- Managing all client requests related to after-sales service;
- Consistently evaluating the quality of the service;
- Ensuring the cleanliness and quality of the store environment.
EXPERIENCE
- Minimum 2 years experience in supervision
REQUIRED SKILLS
- Natural aptitude for customer service that exceeds client’s expectations;
- Ability to responsibly give directives to others;
- Good communication skills, written and oral;
- Experience with implementation of systems and policies related to retail;
- Strong organizational skills;
- Strong interpersonal skills;
- Excellent aptitude in problem solving;
- Great team spirit;
- Able to work flexible hours including weekends and evenings.
LANGUAGES:
- Bilingual in french and english
If this position inspires you, please forward your resume to retail@m0851.com.
Brand Ambassador, Carrefour Laval
Position: Part-time
RESPONSABILITIES
- Maximize personal sales at all opportunities
- Provide a friendly and welcoming environment
- Demonstrate how new product can mix with existing stock and previous purchases
- Communicate product and customer feedback to managers
- Learn Product Knowledge
- Follow through with customer experience by utilizing thank you cards, business cards, and maintaining client book
- Clean, vacuum, fold, size, steam, replenish as assigned
- Actively participate in all merchandising activities including, but not limited to: daily stock maintenance and order, stock receiving and processing, product transfers, folding and floor changes
- Maintain a professional appearance consistent with established dress code and image guidelines
REQUIRED SKILLS
- Excellent interpersonal skills supporting both a team environment and customer service
- Excellent English communication- verbal and written
- Excellent time management/project skills
- Strong attention to detail
- Ability to recognize and react to changing work demands
- Goal oriented: ability to stay focused on creating winning results
If this position inspires you, please forward your resume to retail@m0851.com.
We are always looking for motivated ambassadors and new talents, so don't hesitate to send your spontaneous application to hr@m0851.com.